Privacy Policy

Last Updated: October 09, 2026

At Petvitapro, we deeply value your privacy and take great care to safeguard your personal information. This Privacy Policy outlines how we gather, handle, store, and share your private details whenever you browse our website www.petvitapro.com (the “Website”) or place orders for our pet supplies, including pet toys, pet feeding accessories and pet beds.

Please review this policy thoroughly. By accessing and using our Website, you consent to the data practices described in this document.

1. About Us

Legal Entity: Reveka Technology Network Inc
Address: 3900 S Wadsworth Blvd Lakewood CO 80235 US
Contact Email: support@petvitapro.com

Petvitapro, operated by Reveka Technology Network Inc, acts as the Data Controller for all personal information collected via this Website. We decide the purposes and methods for processing your personal data.

2. Information We Collect

We collect three categories of personal information as outlined below:

Information You Voluntarily Submit

You directly provide us with this data when creating an account, completing checkout or reaching out to customer service:

  • Full name, email address and phone number
  • Billing address and shipping delivery address
  • Payment details (transactions are encrypted securely; we never save your full card numbers on our servers)
  • Order records and product preferences for pet goods
  • Messages, support requests and inquiries sent via contact forms or email

Automatically Collected Data

Our website automatically captures technical information when you visit, using cookies and tracking tools:

  • IP address, web browser type and browser settings
  • Web pages you view, time spent browsing our store, and referring website links
  • Device model and operating system of your phone, tablet or computer
  • Cookie identifiers and browsing tracking metrics (see Section 7)

Data Received from Authorized Third Parties

We may receive limited information from trusted service partners:

  • Payment service providers (Shopify Payments, PayPal and other checkout providers)
  • Shipping logistics carriers for order delivery tracking
  • Web analytics platforms to understand visitor website behavior

3. How We Utilize Your Personal Information

We only use your personal data for legitimate, business-related purposes:

  • Process, prepare and ship your pet product orders
  • Send automated order confirmations, delivery tracking alerts and purchase receipts
  • Respond to your questions and deliver customer support for your pet product purchases
  • Optimize our website, pet product lineup and overall shopping experience
  • Deliver promotional email updates about pet products only after you opt in and give permission
  • Identify, investigate and block fraudulent transactions or unauthorized account access
  • Fulfill statutory and regulatory legal requirements

4. Legal Basis for Data Processing (EEA & UK Visitors)

If you reside within the European Economic Area (EEA) or United Kingdom, our data processing activities rely on these lawful grounds:

  • Contract Performance: To complete your pet product order and deliver the services you requested
  • Legitimate Business Interests: To improve website usability and prevent fraudulent orders
  • Legal Compliance: To satisfy mandatory record-keeping and regulatory obligations
  • Consent: For sending marketing emails and deploying non-essential tracking cookies

5. Sharing of Your Personal Information

We will never sell your personal information to outside parties. We may share your data only with vetted service providers, strictly when necessary to fulfill your order and run our business:

  • Payment processors to safely handle online checkout payments
  • Shipping carriers to deliver your pet items to your designated address
  • Analytics vendors to measure website visitor activity
  • Email platforms for sending transactional notices and opted-in marketing content
  • Law enforcement or government agencies when legally required, or to protect our brand and legal rights

All third-party vendors sign binding contracts requiring them to keep your data secure and only use your information for tasks we authorize.

6. Cross-Border Data Transfers

Your personal information may be transferred and processed in countries outside your home country, including the United States. When applicable, we implement suitable safeguards such as Standard Contractual Clauses to protect your personal data in compliance with global privacy regulations.

7. Cookies & Tracking Tools

Cookies and comparable tracking technologies help us improve your browsing experience, analyze site traffic and deliver tailored marketing for our pet products. Our cookie types include:

  • Essential Cookies: Mandatory for website function, such as shopping cart storage and user session management
  • Analytics Cookies: Help us learn how visitors navigate our pet supply website
  • Marketing Cookies: Used to serve relevant advertisements for pet items

You can adjust or disable cookies through your browser configuration. Please note that disabling essential cookies may break some website features. For further information, refer to our Cookie Policy or your browser’s help documentation.

8. Data Storage & Retention Period

We retain your personal data only for the length of time needed to achieve the purposes stated in this policy, including tax, accounting and legal compliance requirements. Order transaction records are generally kept for 7 years to meet US tax and commercial recordkeeping rules. Marketing contact data will be stored until you withdraw your marketing consent.

9. Your Consumer Privacy Rights

Depending on your place of residence, you may hold the following rights related to your personal data:

  • Right of Access: Request a copy of all personal data we hold about you
  • Right of Correction: Ask us to update inaccurate or incomplete personal details
  • Right of Erasure: Request deletion of your personal data (the “right to be forgotten”)
  • Right of Restriction: Request us to limit how we process your personal data
  • Right of Data Portability: Receive your information in a structured, machine-readable format
  • Right to Object: Object to data processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Revoke any consent you previously granted for data processing

To exercise any of these rights, please send an email to support@petvitapro.com. We will respond to valid requests within 30 calendar days. You also retain the right to submit a complaint to your local data protection authority.

10. California Consumer Privacy Rights (CCPA / CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA). These rights include the ability to learn what personal information we collect about you, request deletion of your personal data, and opt out of any sale or cross-context sharing of your personal data. Petvitapro does not sell consumer personal information. Submit your privacy rights request by emailing support@petvitapro.com.

11. Colorado Privacy Act Rights

If you live in Colorado, you hold rights under the Colorado Privacy Act, including rights to access, correct, delete your personal data, and opt out of targeted advertising and profiling. You may submit requests via our contact email support@petvitapro.com.

12. Children’s Privacy Statement

Our website is designed for adult customers aged 18 and older. We do not knowingly collect personal information from minors under 18 years old. If you believe we have unintentionally captured data from a child, please contact us immediately, and we will promptly remove that information from our systems.

13. Data Security Measures

We deploy industry-standard technical and organizational safeguards to protect your personal data from unauthorized access, loss, theft or misuse. All online payment transactions use SSL encryption technology. No internet data transmission method can guarantee 100% absolute security, so we cannot promise complete invulnerability of your data.

14. External Website Links

Our Website may contain hyperlinks to third-party websites. Petvitapro is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before submitting any personal information on those platforms.

15. Policy Updates

We reserve the right to revise this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date located at the top of this page. Where legally required, we will notify customers of major revisions by email or a prominent notice posted on our website. Your continued use of our Website after updates are published means you accept the revised Privacy Policy.

16. Contact Us

If you have questions, concerns or privacy requests related to this Privacy Policy or your personal data, reach out to: Petvitapro.
Email: support@petvitapro.com
Reveka Technology Network Inc